Media. Knowledge base

About editorial analytics

Maria avatar Bogdan Ostapchuk avatar Alex Tkachenko avatar +1
28 articles in this collection
Written by Maria, Bogdan Ostapchuk, Alex Tkachenko and 1 other
Frequently asked questions

I forgot my login and/or password, what do I do now?

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Written by Maria
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How do I give access to my teammate?

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How to become an Administrator?

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My dev team made changes to the code, how can we check if everything is fine?

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The overlay is not loading.

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Overlay does not show clicks on some links.

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Written by Maria
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I can't find my article in the dashboard

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I can't find author's name in the list

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Same author appears twice, why?

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Written by Maria
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Number of articles is incorrect

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Written by Maria
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Insane traffic peak. Where from?

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Written by Maria
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I want to add a new site to IO.

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I can not run headline tests, how can I access this feature?

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I want to subscribe / unsubscribe from your emails. How do I do that?

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Who is our contact person?

I would like to have a look at your new features and also discuss the cost for these services.
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I did not receive my digest

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IO data differs from GA data

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What is direct traffic?

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Written by Alex Tkachenko
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What does Finished reading mean

Understand how audience reads your content
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Written by Maria
Updated over a week ago