Media. Knowledge base

About editorial analytics

Bogdan Ostapchuk avatar Alex Tkachenko avatar Eleonora Pogorelova avatar
28 articles in this collection
Written by Bogdan Ostapchuk, Alex Tkachenko, and Eleonora Pogorelova
Frequently asked questions

I forgot my login and/or password, what do I do now?

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Written by Bogdan Ostapchuk
Updated over a week ago

How do I give access to my teammate?

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How to become an Administrator?

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My dev team made changes to the code, how can we check if everything is fine?

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Written by Bogdan Ostapchuk
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The overlay is not loading.

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Written by Bogdan Ostapchuk
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Overlay does not show clicks on some links.

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Written by Bogdan Ostapchuk
Updated over a week ago

I can't find my article in the dashboard

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Written by Bogdan Ostapchuk
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I can't find author's name in the list

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Written by Bogdan Ostapchuk
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Same author appears twice, why?

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Written by Bogdan Ostapchuk
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Number of articles is incorrect

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Written by Bogdan Ostapchuk
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Insane traffic peak. Where from?

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Written by Bogdan Ostapchuk
Updated over a week ago

I want to add a new site to IO.

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Written by Bogdan Ostapchuk
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I can not run headline tests, how can I access this feature?

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Written by Bogdan Ostapchuk
Updated over a week ago

I want to subscribe / unsubscribe from your emails. How do I do that?

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Who is our contact person?

I would like to have a look at your new features and also discuss the cost for these services.
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Written by Bogdan Ostapchuk
Updated over a week ago

I did not receive my digest

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Written by Bogdan Ostapchuk
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IO data differs from GA data

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Written by Bogdan Ostapchuk
Updated over a week ago

What is direct traffic?

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Written by Alex Tkachenko
Updated over a week ago

What does Finished reading mean

Understand how audience reads your content
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Written by Bogdan Ostapchuk
Updated over a week ago